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Crisis Communication Priorities and Protocols

Crisis communication priorities and protocols are not something I really want our clients to gain experience with. But no matter what your industry or sector, you have at least one potential crisis lurking. (What if your manufactured product failed and caused a tragedy? If you are a nonprofit, what […]

Effective Communication: Choose Your Words Carefully

Choose Your Words Carefully
Ubiquitous.
Bevy.
Nefarious.
Tinnitus.
Chicanery.
Elucidate.
Miscreant.

I adore vocabulary, and I suppose this runs from growing up in a family of English majors (and lawyers, but that’s another story.) I have been teased about my use of different words, such as “tandem” and “stoop.” (And no, I haven’t found a way to […]

Infographics that Educate and Inspire

There’s nothing better than a well-produced infographic — a chart that simply and beautifully captures and displays a bunch of quantitative information that would take pages of text to explain in words. Some things to look for in a good infographic include quick clarity (the presenting of data in […]