For many years the message triangle has been one of the tools I use most often for clients, and for myself. Whenever a major speech, news event or media interview looms, developing a message triangle is my starting point. Here’s why — plus a three-step guide to developing and using a message triangle effectively. The [...]
I was talking with a friend recently about the impact of technology on our brains. This is an old and dear friend from my childhood, a writer and expat who lives in Italy, and someone I don't get the chance to talk with as much as I'd like to. She said: "I'm so tired of [...]
While this is the second in a series of posts about changing minds and framing, you may be more interested because it could also be considered a confessional about numbers, whole-brain thinking, and how to use social math to illustrate the need for change. Data Can Tell Stories Too You see, I've never quite understood [...]
I can no longer count on my fingers the number of times I've searched fruitlessly for the perfect, convincing set of facts to change minds or advance an issue. Really, I should know better. Facts are not what change peoples' mindsets. Frames are.
