Pat Heffernan

About Pat Heffernan

Pat Heffernan is a change strategist, marketer, business thinker and founder of Marketing Partners in Burlington, Vermont.

Top 4 Sustainability Infographics of 2014?

By |2017-07-15T13:16:25-04:00August 4th, 2014|Infographics, Sustainability|

The trend is not good. In 2012 I set out criteria for evaluating quality infographics, lamented the overall lack of sustainability infographics to educate and inspire, but found 6 worth highlighting for you. Last year I found 5 infographics worth highlighting and reported although there was an abundance of sustainability visuals thanks to the rise [...]

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Reluctant Marketer: Why the triple bottom line norm?

By |2018-06-29T13:06:22-04:00July 28th, 2014|Marketing Strategy, Purpose, Mission, Values|

It’s a scene I’ve lived over and over again. Deep into a positioning work session while I’m probing for what you believe distinguishes your triple bottom line company from others, you start to become uncomfortable. It’s as if you feel — this is not a conscious response I’m observing – it’s as if you feel [...]

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Is There Gender Bias in Your Communication?

By |2018-01-07T17:10:44-05:00July 21st, 2014|Framing and Reframing, Media Literacy|

In my mind, words and language have always been important. (No surprise.) I delighted in the increased attention to inclusive language in communication over the years because it reflected a growing awareness that language does not merely reflect the way we think: it also shapes our thinking. Today we know that if words and expressions [...]

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Social Marketing: Hope for the Future?

By |2018-06-12T10:25:43-04:00July 14th, 2014|Purpose, Mission, Values, Social Marketing|

This may not be going where you think it is. That is, it’s not going there if you’re thinking I’m referring to social media marketing or so-called social business marketing. Instead I want to share the latest developments in a field of critical importance to anyone who cares about positive, lasting change for good. (That [...]

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Avoid Sustainability Language Disconnect: Show Don’t Tell

By |2017-09-10T17:41:27-04:00July 7th, 2014|Sustainability, Words, Language and Labels|

Signs abound of a growing sustainability language disconnect between marketers’ communications and what consumer and business customers care about.

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Your Brand Reputation and Facebook’s Secret Mood Experiment

By |2017-07-15T13:16:28-04:00June 30th, 2014|Public Relations, Purpose, Mission, Values|

Despite the distraction of a glorious summer weekend in Vermont, you’re likely to have heard the emerging rumblings of another Facebook data scandal over the past 48 hours. If you are responsible for the brand reputation of an organization that uses a Facebook page, you ought to be concerned. Facebook’s Secret Mood Experiment I’ll recap [...]

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Effective Marketing Strategies: Do You Know When to Do What?

By |2017-07-15T13:16:28-04:00June 23rd, 2014|Advertising and Media, Marketing Strategy|

The other day, as we pondered our (heavy) work plan together for the upcoming six weeks, a nonprofit startup client asked if there were guidelines for deciding when to do what first for your marketing strategies. I quickly sketched out the axes and curves for the three horizons of growth. It was helpful in this [...]

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